ClaslyTalk to a person.
Clasly support is by email. Write to us about anything and a real person will read it and reply.
Already a Clasly tutor? You can also message us from the chat inside the app.
What do you need?
Each of these opens an email to the same team, with the subject filled in so it reaches the right person faster.
Help with Clasly
Something not working, or not sure how to do it? Tell us what you were trying to do and we will help.
support@team.clasly.coBilling and invoices
Questions about your subscription, an invoice you sent or a payout. Include the invoice number if you have one.
support@team.clasly.coPrivacy and your data
Ask what data we hold, request a copy or ask for an account to be deleted.
support@team.clasly.coReport a user or content
Tell us the class, assignment or user involved, with as much detail as you can, so we can look into it quickly.
support@team.clasly.coContact details
- Support email
- support@team.clasly.co
- In the app
- Signed-in tutors can use the chat in the corner of Clasly
- Operated by
- Kira Gorbunova, trading as Clasly
- Website
- clasly.co
- Legal
- Privacy Policy and Terms of Service
Before you write
Not answered here? Get in touch and a person will reply.
How do I get started?
Create an account with your name, email and a password. We email you a code to confirm your address, and you can set up your first class straight away.
I am a student and cannot get into my class.
Ask your tutor for the class code, link or QR code and use it to join. If you still cannot get in, email us with your tutor's name and we will help.
How do I cancel my subscription?
You can cancel at any time. If you subscribed through the iPhone or iPad app, the subscription is managed through Apple. Email us if you are stuck.
How do I delete my account?
Email us from the address on your account and ask for it to be deleted. Our Privacy Policy explains what happens to your data.
A student has not received their invoice.
Every invoice has its own pay link, so you can copy it and send it to them directly. If the link is not working, email us with the invoice number.
Not using Clasly yet?
Your first 30 days are free with no card needed, and your students never pay. After that it is £19.99 a month.